General Delivery Info

All orders are delivered by Fedex.

When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect.

Please note that your billing address must match the address on your credit card statement.

When your order is shipped, we will send you a confirmatory email.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse.During the sales period, your order may experience a slight delay. Please allow up to 7 working days for your order to be with you.

Delivery times are estimates and start from the date of dispatch. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.

At this time, due to COVID-19, customers are not expected to sign for goods, and our delivery partners can also accommodate contactless delivery if preferred. Please be aware, however, that our service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.

If no one is available to sign for the delivery, the driver will make a total of three delivery attempts on three consecutive business days. If there is still no one available to sign for the package, after 5 days with no communication, it will be returned to our warehouse.

Please note that during the sales period, your order may be shipped in eco packaging. Items are wrapped in tissue paper and delivered in a 100% recyclable, discreet brown box with no indication of its contents. Unfortunately, we do not provide or sell gift packaging. 

During the sales period, your order may experience a slight delay. Please allow up to 7 working days for your order to be with you.

If you have any questions regarding shipping please contact us on (310) 432 2500 or email us on usclientservices@victoriabeckham.com.