Dover Street, London
36 Dover Street
Tel: 020 7042 0700
Monday to Saturday: 10am to 7pm Sunday: 12pm to 5pm
Bank holidays: 12pm to 5pm
You are welcome to avail of store credit or exchange any item(s) purchased at our London store at 36 Dover Street, provided they are returned within 14 days from the day of purchase and proof of purchase is shown.
Please note items received outside of the specified returns period will not be accepted. Orders purchased online can also be returned into the Dover Street store.
All items must be returned in their original condition with all garment tags attached. Returns that have been worn, used, altered or damaged cannot be accepted. Makeup and skincare products may not be returned for hygiene reasons. Where provided, belts, slips, straps and any packaging that includes instructions, authenticity cards and dust bags should be included with your return. A gift receipt can be accepted to exchange an item(s) for the value of the same or above with the difference paid, however a remainder cannot be provided if an item(s) is exchanged for below the value.